Administrative Tools and Oversight


If you do not find the answers you are looking for, please do not hesitate to email us.  We would be happy to set up an on-line Consultation.

EM-Client Managers

Log in to your EM-Client Manager to:

  • Schedule SMC
  • Update Client Profiles
  • Update Team Profiles
  • Add Staff
  • View Staff Directory
Session Viewer (Pro-Elite Subscriber Feature)
  • Download Session Viewer
    • Instructions For Downloading Session Viewer:
      1. Click the given link to go to the session viewer download page.
      2. Click the “download” button in the top right corner of the page.
      3. Scroll down until the download button is visible.
      4. Click on the download button and wait for the installation file to download.
    • Instructions For Installing Session Viewer:
      1. Open the installation file downloaded in the previous set of instructions.
      2. If prompted, allow the software access to your hard drive.
      3. Follow the installer’s on-screen instructions.
      4. Restart your computer.
    • Instructions For Downloading a Recorded Session From TeamEmsoft®:
      1. Select the given download link on your TeamEmsoft hub page.
      2. Download and save the file to your desired location.
      3. Double-click on the downloaded session to open in Session Viewer.

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